Terms and Conditions

1. Formation of Agreement

This agreement becomes effective when you first access our website, submit a contact form, register for services, or make a payment. Your continued use of our services constitutes ongoing acceptance of these terms and any amendments we make from time to time.

2. Capacity to Contract

You represent that you are at least 18 years of age and have the legal capacity to enter into this binding agreement. If you are accessing our services on behalf of a company or organization, you represent that you have authority to bind that entity to these terms.

3. Entire Agreement

These Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and SpeakWell concerning your use of our services. They supersede all prior agreements, communications, and understandings, whether written or oral.

4. Compliance with Laws

You agree to comply with all applicable local, national, and international laws and regulations in your use of our services. This includes but is not limited to laws regarding data protection, intellectual property, and professional conduct. You are solely responsible for ensuring your use of our services does not violate any applicable legal requirements.

5. Accurate Information

You agree to provide accurate, current, and complete information when registering for services, making payments, or communicating with us. You must promptly update any information that becomes inaccurate or outdated. Providing false or misleading information may result in immediate termination of services.

6. Confidentiality

You acknowledge that during training you may be exposed to proprietary methodologies, techniques, and materials. You agree to maintain the confidentiality of such information and not share, reproduce, or distribute it without our express written consent. This obligation survives termination of your relationship with SpeakWell.

7. Professional Conduct

You agree to conduct yourself professionally during all interactions with our coaches, staff, and other participants. This includes:

• Treating all individuals with respect and courtesy
• Arriving punctually for scheduled sessions
• Completing assigned exercises and practice activities
• Providing constructive feedback when requested
• Maintaining appropriate attire and behavior during training

8. Technology Requirements

For virtual training services, you are responsible for ensuring you have adequate internet connectivity, appropriate hardware, and necessary software to participate effectively. Technical difficulties on your end do not constitute grounds for refunds or rescheduling unless we are unable to provide reasonable alternative solutions.

9. Intellectual Property Violations

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our services, training materials, or website content without explicit written permission. Unauthorized use of our intellectual property may result in legal action and immediate termination of services.

10. Disruptive Behavior

You may not engage in behavior that disrupts or interferes with our services or the experience of other clients. This includes harassment, threatening conduct, use of offensive language, or any action that creates a hostile environment. Violations will result in immediate removal from programs without refund.

11. Age Restrictions

Our services are designed for adults and professionals. Individuals under 18 years of age may only access our services with explicit parental consent and supervision. We reserve the right to verify age and request appropriate documentation.

12. No Guarantee of Results

While we strive to provide high-quality training that produces meaningful improvement in public speaking skills, we make no guarantees regarding specific outcomes. Results depend on individual effort, practice, natural ability, and various external factors beyond our control. Your success depends primarily on your commitment to implementing learned techniques.

13. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

14. Limitation of Liability

To the fullest extent permitted by law, SpeakWell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability to you for all claims arising from these terms or your use of our services shall not exceed the amount you paid for services during the six months preceding the claim.

15. Exclusion of Consequential Damages

We shall not be liable for any lost profits, business interruption, loss of business opportunities, reputational damage, or other consequential damages that may arise from your use or inability to use our services, even if we have been advised of the possibility of such damages.

16. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, governmental actions, natural disasters, pandemics, or technical failures. In such events, we will make reasonable efforts to reschedule services or provide alternative solutions.

17. Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless SpeakWell, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, infringement of any intellectual property rights, or violation of any applicable laws or regulations.

18. Defense of Claims

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims and not settle any claim without our prior written consent.

19. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes arising from these terms.

20. Dispute Resolution Process

Before initiating formal legal proceedings, you agree to first attempt to resolve any disputes through good-faith negotiation with us. If negotiations fail to resolve the matter within 30 days, either party may pursue formal legal remedies. We encourage mediation as a cost-effective alternative to litigation.

21. Venue

Any legal proceedings arising from these terms must be brought exclusively in the courts located in London, United Kingdom. You waive any objections to venue or inconvenient forum and consent to personal jurisdiction in these courts.

22. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

23. Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of SpeakWell.

24. Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any successor entity in the event of a merger, acquisition, or sale of assets.

25. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website or via email to registered clients. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

26. Contact for Questions

If you have questions about these Terms and Conditions or need clarification on any provision, please contact us using the information provided above. We are committed to addressing your concerns and ensuring you understand your rights and obligations.